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4 payments with Klarna or Afterpay, or monthly payments with Affirm. See your plan at checkout.

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Return Request

Start a return, exchange or damaged-item claim.

Use this form to start a return or exchange, or to report an item that arrived wrong, damaged or not working. Please read our Returns & Refunds policy first. We reply within 1 business day with an RMA number and return instructions, so please don’t ship anything back until you have them.

  • Returns: within 30 days of delivery. The item has to be new, never installed or test-fitted, complete and in its original packaging.
  • Damaged, missing, wrong or defective items: tell us within 48 hours of delivery and attach photos.
  • Files: JPG, PNG or PDF, up to 4 files, 5 MB each.

Fields marked * are required.

Your order

From your order confirmation email, e.g. 1042.

Contact details
The item

Returning more than one product? List them all here or in the comments.

Photos and details

JPG, PNG or PDF. Up to 4 files, 5 MB each. For a wrong item, include the packing slip. For damage, show the box or pallet as well as the item.

What happened? For a battery problem, add voltage readings or Bluetooth app screenshots if you have them.

We'll email you a copy of your request.

Pay over time

Split eligible orders into 4 payments with Klarna or Afterpay, or pay monthly with Affirm. Plans usually start around $50. You confirm the terms at checkout.

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